Privacy Policy

Last Updated: December 2025

1. Introduction

MyITHelp.IO ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Information You Provide

We collect information you voluntarily provide, including:

  • Name, email address, phone number, and company name when you contact us or request services
  • Billing and payment information when you subscribe to our services
  • Technical information about your IT environment when you become a client
  • Communications you send to us

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring website addresses

3. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Respond to your inquiries and provide customer support
  • Send administrative information, updates, and security alerts
  • Monitor and analyze usage patterns to improve user experience
  • Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information with:

  • Service providers who assist in our operations (payment processors, hosting providers)
  • Professional advisors such as lawyers and accountants as needed
  • Law enforcement when required by law or to protect our rights
  • Business transfers in connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When information is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to or restrict certain processing
  • Data portability

To exercise these rights, please contact us at myithelp.io@gmail.com

8. Cookies

Our website uses cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new effective date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

MyITHelp.IO
Email: myithelp.io@gmail.com